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Reviews Products (451)

Product ID:
Subject: Meat Thermometer Issues
Content: Hi!I bought your meat thermometer for my dad for Christmas and he loves it!It has worked really well in the oven and in our smoker, but we had some issues on the grillAfter the first use on the grill, two of the probes stopped being accurate and were off by 10+ degrees Fahrenheit..Can i get some replacement ones for those two?Thanks-Evan
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Subject: MS
Content: Hello My thermometer stopped working last night and it is only 6 months old. Do you have a warranty for this or do I contact amazon?
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Subject: Probes Melted
Content: Good Afternoon. I purchased your thermometer and have used it based on the specifications provided 5 times. On the last occurrence, the silicone handles to the probes melted and turned an ashy white. I verified the usage and temps and they were well within parameters. Is this common? Is it possible to receive 4 replacements? Any insight is appreciated. Thank you in advance for your help. Mike
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Subject: Over the sink dish rack
Content: I've ordered your adjustable over the sink dish rack and it has arrived. However, the cross bar at the bottom (adjustable rod x1). It arrived with the screws loose on the outside of it. Is there any way that I can get one sent to me. I would really like to use this and not have to send the whole thing back. I purchased this off of Amazon order #111-7998040-1987460.
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Subject: DOESN'T FIT
Content: I bought your Over Sink Dish Rack and the detergent rack will not fit over the adjustable rod on the back.
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Subject: sales manager
Content: Hello, My name is Willie Johnson I am the Sales Manager from Kitchen Distinction. I found your company listed online, and we are interested in setting up a Wholesale Account with you. I will need either a catalog or contact information for a distributor or supplier. We look forward to working with you.Thank you.-- Willie Johnson Sales Manager P 888-499-5899 Ext.700 W www.kitchen-distinction.com
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Product ID:
Subject: Broken part
Content: I called customer service today concerning the v-shaped spring steel that holds the probe up for the ambient temperature in the smoker. The piece of Steel has been used maybe about a dozen times and when I went to use it today it broke in half. When I called customer service and explain to them what happened they said that there was no way that they could send me a replacement or sell me a replacement unless I bought the whole unit again. The thing that's aggravating is that they offered to sell me a complete unit for more than what I can buy it for online. I would love an email back explaining this matter because all I wanted was just to purchase another probe holder for the ambient temperature. Love the thermometer customer service is definitely something left to be desired. I hope that we can get this resolved soon
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Product ID:
Subject: Broken part
Content: I called customer service today concerning the v-shaped spring steel that holds the probe up for the ambient temperature in the smoker. The piece of Steel has been used maybe about a dozen times and when I went to use it today it broke in half. When I called customer service and explain to them what happened they said that there was no way that they could send me a replacement or sell me a replacement unless I bought the whole unit again. The thing that's aggravating is that they offered to sell me a complete unit for more than what I can buy it for online. I would love an email back explaining this matter because all I wanted was just to purchase another probe holder for the ambient temperature. Love the thermometer customer service is definitely something left to be desired. I hope that we can get this resolved soon
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Product ID:
Subject: Owner
Content: I got the wireless thermometer, Serial Numbers:AZ:TSPZGSNSCJC7PGD1UQOH3XMHFE on May 26,2020. One of my leads has stopped working. Would this be under warranty?
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Product ID:
Subject: Mr
Content: I bought your wireless meat thermometer with 4 probes in December but one of the probes is not accurate....can you adjust them? if not, can you send me a new one
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